Policies

Payment Info
We accept Visa, Mastercard, Discover, American Express, andPaypal.

Shipping Info

We ship Monday through Thursday by 1:00 pm Pacific Time. Most shipments arrive within 2 - 3 days. Next day shipping will incur additional charges and may be arranged by contacting us at (805) 481-1488 or by e-mail.

Within continental US shipped USPS Ground or Priority:
One or two items - $5.95 shipping & handling (including insurance)
Three or four items: $8.95 shipping & handling (including insurance)
Five to ten items: $12.95 shipping & handling (including insurance)

Outside US will incur additional shipping charges.

Returns Policy
To return merchandise, authorization is required. To obtain authorization, all returned merchandise must be in its original packaging and in resalable condition with all manuals. We accept returned merchandise within seven days of the date you receive the order. Returns or exchanges between 8 - 30 days may be subject to a 20% restocking fee. You are responsible for return shipping costs. Refund is issued after we receive and inspect the product. Refund time is 2-4 weeks after factory receives product.

Warranty
Your purchase is guaranteed free of manufacturer's defects for up to 12 months. For the first 30 days from date of purchase, your product will either be replaced, or your money refunded as long as you return merchandise in original packaging in resalable condition. After 30 days, you can receive a replacement for manufacturer's defects. Please take care of your product, because the warranty does not cover accidents or excessive wear.

Wholesale orders are welcome. If you are interested in becomming a reseller, distributor, or sales rep, please feel free to email us.